Telmate (now GTL) can customize their systems to meet any need and provide state-of-the-art telephones and communication devices, including cordless, ADA compliant and TTD/TTY-ready units. The Telmate system runs entirely on VOiP (Voice Over Internet Protocol) technology, and our easy-to-use administration system is completely web-based, making installation and day-to-day operation simple.
Over 190 correctional facilities in 40 US states and two Canadian provinces are already satisfied customers of Telmate’s inmate communications services (now GTL), and we know that they will deliver unmatched benefits to your facility. They have served the communications industry since 1989, and have focused exclusively on the correctional industry since 1998. From city and county jails to federal facilities, Telmate (now GTL) serves populations of all sizes— many exceeding 1,000 beds. In fact, US Immigration and Customs Enforcement (ICE) trusts their to service their primary facilities – comprising over 18,000 detainees.
Benefits for facility investigators include:
- 100% Web-based systems, accessible from anywhere
- Live call monitoring
- 2 channel call player
- Central call architecture
- Call recording security
- Voice biometrics
- Identify callers and depositors
- Tampering prevention
- All access is logged